Name: Insights: Uber CEO Says It Will Treat Drivers More Like Partners
Uploaded: 2020-02-20
Duration: 1 min 53 s
Description: Dara Khosrowshahi wants independent contractors to get similar benefits and perks that full-time employees do.

 AUDIENCE: It's one thing to change your corporate culture with the people you work with, but most of your workforce are independent contractors, and yet you're in a service business where the brand really emerges in people's interactions. So how are you going to address enculturating your independent contractors where you have a requirement for independence and so on? DARA KHOSROWSHAHI: Well, we are now very actively building our product, and really, I think, treating our drivers as partners. So when we go out and build out the new driver app and the services, et cetera, for the first time, I think, we are now listening to our drivers and we are building out our services in concert with them. So I think that's one, which is if you're going to call your drivers partners, then treat them like partners. And then the second is we are looking, for example, in Europe, we announced the new service with alliance, in concert, with alliance where our drivers in the EU are getting protections. They're getting health care, they're getting maternity leave, paternity leave, accidental coverage, et cetera, so you don't get this world where independent contractors are the have-nots and full-time employees are the haves. I think that where the world is going is much more-- it used to be like you trusted-- you got married to a company. And I think that work should be about work, not about company. And so where we would like to take independent contractors is, is to take it into a state where it's not a half-not state and you can create a framework of benefits, et cetera, around the work as well. We have a long way to go, but at least in Europe, we've gone one step closer. 

Insights: Uber CEO Says It Will Treat Drivers More Like Partners

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Khosrowshahi wants independent contractors to get benefits.

Uber CEO Says It Will Treat Drivers More Like Partners

Dara Khosrowshahi wants independent contractors to get similar benefits and perks that full-time employees do.

It's one thing to change your corporate culture with the people you work with, but most of your workforce are independent contractors, and yet you're in a service business where the brand really emerges in people's interaction. So how are you gonna address and cultural ating? You're independent contractors where you have a requirement for independence and so on. Well, we are now very actively building our product and really, I think, treating our drivers as partners. So when we go out and build out the new driver app and the service's etcetera for the first time, I think we are now listening to our drivers, and we are building at our service is in concert with them. So I think that's one which is, you know, if you're gonna call your driver's partners, then treat them like partners. Um, and then the second is we are looking, for example, in Europe, uh, we, uh, announced the new service with Alliance in concert with the lions, where our drivers in the U are getting protection. They're getting health care, their getting maternity leave paternity, leave accidental coverage, etcetera so that you don't get this world where independent contractors or have not and full time employees have. I think that where the world is going is much more used to be like You trusted you got married to a company, right? And I think that work should be that work, not about company. And so where we would like to take independent contractors is is to take it into a state where it's not 1/2 not state, and you can create a framework of benefits etcetera around the workers. Well, we have a long way to go, but at least in Europe were down one step closer.